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Terms of Service

OVERVIEW

This website is operated by By Lainy. Throughout the site, the terms “we,” “us,” and “our” refer to By Lainy. By Lainy offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms and Conditions, including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any posted updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms and Conditions, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or destructive code.
A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and may undergo changes to conform to technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
Headings in this agreement are included for convenience and shall not limit the scope of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information available on this site is inaccurate, incomplete, or outdated. The material provided is for general information only. Any reliance on such material is at your own risk.
This site may include historical information, which is provided for reference only and is not current. We may modify site content at any time, but are not obligated to update information.
You agree it is your responsibility to monitor changes to our site.

SECTION 4 – THE OFFER

If an offer has a limited duration or is subject to conditions, this will be clearly stated.

The offer is non-binding, and we reserve the right to modify or adjust it.

The offer contains a complete and accurate description of the products and/or services offered, enabling proper assessment by the consumer. Images used are intended as faithful representations. Obvious errors or mistakes do not bind the entrepreneur.

Images, specifications, and product details are indicative and cannot be used as grounds for claims or cancellation.
Product images aim to accurately represent the items offered, but colors displayed may not fully match actual product colors.

Each offer includes information enabling the consumer to clearly understand associated rights and obligations. This includes:

  • The price, excluding customs clearance fees and import VAT (if applicable).

  • Any delivery charges.

  • How the contract is concluded and required steps.

  • Whether the right of withdrawal applies.

  • Payment, delivery, and contract performance details.

  • The validity period of the offer or guaranteed price period.

  • Applicable communication cost rates (if not standard).

  • Whether the contract is archived and how it can be accessed.

  • How consumers may check or correct submitted information before concluding the contract.

  • Available contract languages besides English.

  • Applicable codes of conduct and how to access them.

  • The minimum duration for contracts of ongoing duration.

  • Optional details such as sizes, colors, or materials.

SECTION 5 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices may change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuation.

SECTION 6 – PRODUCTS OR SERVICES (IF APPLICABLE)

Some products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only in accordance with our Returns & Refunds Policy.

We attempt to display product colors and images as accurately as possible, but cannot guarantee color accuracy on any device.

We reserve the right to limit sales to any person or region and to limit product quantities.
Product descriptions and pricing may change at any time, and products may be discontinued.
We do not guarantee that purchased items will meet expectations, nor that errors in the Service will be corrected.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.
We may limit quantities purchased per person, household, or order, including orders using the same account, credit card, billing, or shipping address.

If we modify or cancel an order, we may contact you using the email, billing address, or phone number provided.
You agree to provide current, complete, and accurate account and purchase information and to promptly update details as needed.

See our Returns & Refunds Policy for additional details.

SECTION 8 – OPTIONAL TOOLS

We may provide access to third-party tools without control or oversight.
You acknowledge that such tools are provided “as is” and “as available,” without warranties or liability.
Your use of optional tools is entirely at your own risk and discretion.
Future new features or services will also be subject to these Terms.

SECTION 9 – THIRD-PARTY LINKS

Some content, products, or services may include third-party materials.
Links may direct you to external websites not affiliated with us. We are not responsible for their content or accuracy and assume no liability for third-party products or services.
Review third-party policies carefully before engaging in transactions.

SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send submissions—requested or unsolicited—you grant us unrestricted rights to use, edit, publish, or distribute them.
We are not obligated to (1) maintain comments confidential, (2) compensate you, or (3) respond.
We may remove unlawful, offensive, or inappropriate content.
You agree your comments will not violate any third-party rights or contain harmful content.
You are solely responsible for your submissions.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally information on our site may contain errors related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct such errors and cancel or update orders without notice.
We do not commit to updating all information unless required by law.

SECTION 13 – PROHIBITED USES

You are prohibited from using the site for unlawful purposes, violating laws, infringing rights, distributing harmful code, harassing others, collecting personal data, or interfering with security features.
Violation may result in termination of access.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free Service.
You agree that the Service may be removed or discontinued at any time.
The Service and products are provided “as is” without warranties of any kind.
By Lainy and associated parties shall not be liable for any damages arising from use of the Service or products, except where prohibited by law.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless By Lainy and associated parties from any claims arising from your breach of these Terms or violation of third-party rights.

SECTION 16 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 17 – TERMINATION

Obligations prior to termination survive termination.
You may terminate by ceasing use of the site.
We may terminate your access without notice if you fail to comply with these Terms.

SECTION 18 – ENTIRE AGREEMENT

These Terms and any policies posted by us constitute the entire agreement between you and By Lainy, superseding prior agreements or communications.

SECTION 19 – GOVERNING LAW

These Terms and any related agreements are governed by the laws of the United States.

SECTION 20 – CHANGES TO TERMS AND CONDITIONS

You may review the latest Terms at any time.
We reserve the right to update Terms by posting changes to the website.
Continued use constitutes acceptance.

SECTION 21 – CONTACT INFORMATION

Company name: By Lainy
Email: support@bylainy.com

Monday to Friday: 8:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM
(All times correspond to Denver time GMT-7)
Average response time: Within 24 hours

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