Get in Touch with By Lainy

We’d love to hear from you! Whether you have a question about our collections, need assistance with an order, or simply want to connect, our team is always here to help. At By Lainy, clear communication and fast support are at the heart of what we do—because your experience truly matters.

Customer Support Hours

Our customer care team is available during the following hours:
Monday to Friday: 8:00 AM – 6:00 PM
Saturday to Sunday: 10:00 AM – 4:00 PM
(All times correspond to Denver time GMT-7)
Average response time: Within 24 hours

Contact Information

Email: support@bylainy.com

From a quick question to a detailed request—send us a message anytime. We usually reply within one working day.

Collaborations & Press

Have a collaboration idea, media inquiry, or creative proposal? We’d love to hear from you. Get in touch via support@bylainy.com, and our partnerships team will respond shortly.

Let’s Stay Connected

Follow us on social media and explore the By Lainy world—where everyday moments meet timeless style.