By Lainy is your destination for fashion that elevates every wardrobe with effortless style. We curate timeless and versatile pieces designed to bring confidence and individuality to your everyday look.

We accept Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Shop Pay, and Visa. All payments are processed securely and are encrypted.

Yes. Your privacy and safety are our priority. By Lainy uses secure payment technology and never stores your card details.

If your order has not yet started processing, we may be able to make changes. Please contact us as soon as possible after placing your order and we will do our best to assist you.

Yes! We offer free standard shipping on all orders over $100. For orders under $100, a standard shipping fee of $4.95 applies.

Orders usually arrive within 6 to 9 working days (Monday to Friday) after dispatch. We will send you a tracking link as soon as your package is on its way.

Not at this time. We currently ship only within the United States. If we expand to additional regions, our community will be the first to know.

First, check your tracking link. If more than 9 working days have passed and your order has not yet arrived, write to us at support@bylainy.com and we will investigate it immediately.

You can return items within 30 days after delivery, provided they are unused, unwashed, and in their original condition. Return shipping costs are the responsibility of the customer. To start a return, write to us at support@bylainy.com.

Once we receive and approve your return, we will process the refund within 7 business days. Your bank may take a few additional days to reflect the amount.

Of course. If you want a different size or model, please indicate it in your return email and we will help you with the exchange.